Warranty

Platinum Cookware is so resistant to wear and tear in the kitchen, that we are guaranteeing a limited lifetime warranty on all of our products. We know our products will be put to a lot of use once they find a place in your home, but the amount of research and development that has gone into the design of our high quality products is meant to last a lifetime.
Please refer to our Warranty Claim Form for any replacements of knobs or handles.

Your Stainless Steel Cookware - Limited Lifetime Warranty

Your Stainless Steel Nutritional and Minimum Moisture Cookware


Your stainless steel cooking utensils have been manufactured by LAKE INDUSTRIES, and each piece is warranted against defects in materials and workmanship. This warranty is expressly granted in lieu of all other warranties except implied warranties. Defective products will be repaired or replaced at our discretion, and without charge. If this product is discontinued, we will replace with similar product of equal value. This warranty does not cover cosmetic damage or damage due to acts of God, accident, misuse, abuse, negligence, or modification of or to any part of this product. Scatches, stains, discoloration damage caused by automatic dishwasher use or damage caused by overheating are not covered by this warranty. Additionally, minor imperfections and slight color variations are normal. With the exception of damages resulting from LAKE INDUSTRIES’ failure to comply with federal or state warranty law, this warranty does not cover any incidental or consequential damages, whether direct or indirect. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary state to state. All transportation charges and shipping expenses are the purchaser’s responsibility. Coverage for your stainless steel cookware terminates if you sell or otherwise transfer the stainless steel cookware. If service becomes necessary, return the product, insurance and freight or postage prepaid, with a written description of the claimed defect and proof of Cookwarepurchase from an authorized distributor.

 

 

Messerstahl Professional Kitchen Cutlery

Messerstahl Professional Kitchen Cutlery is guaranteed to be free of any and all defects in workmanship and details for as long as you own the product. If you have any questions or concerns regarding the condition of your products, please do not hesitate to let us know.

 

Please refer to our Warranty Claim Form for any damaged items.

 

Messerstahl® Professional Kitchen Cutlery is crafted from only the finest quality steel available in the world and is manufactured to conform to the most rigorous standards known to the cutlery industry. This warranty is expressly granted in lieu of all other warranties except implied warranties. Messerstahl® will replace or substitute at equal value any returned knife or accessory shown upon examination to be defective at our discretion, and without charge. With the exception of damages resulting from Messerstahl® Cutlery's failure to comply with federal or state warranty law, this warranty does not cover any incidental or consequential damages, whether direct or indirect. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary state to state. All transportation charges and shipping expenses are the purchaser's responsibility. Coverage for your Messerstahl® Professional Kitchen Cutlery terminates if you sell or otherwise transfer the Messerstahl® Cutlery. If service becomes necessary, return the product, insurance and freight or postage prepaid, with a written description of the claimed defect and proof of purchase from an authorized distributor.